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Privacy Policy

Effective Date: September 11, 2025

Guidance Grove (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or engage with us via SMS/text messaging.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title when you submit forms, schedule a call, or opt into communications.

  • Usage Data: IP address, browser type, device information, and interactions with our website.

Communication Data: Information you provide when you respond to emails, SMS messages, or surveys.

2. How We Use Your Information

We use the information we collect to:

  • Provide, improve, and personalize our services.

  • Respond to your inquiries and fulfill requests.

  • Send marketing communications, newsletters, and promotional offers (with your consent).

  • Send transactional updates regarding scheduled calls, services, or billing.​

Comply with legal obligations.

3. SMS/Text Messaging (10DLC Compliance)

By providing your mobile number and opting in, you agree to receive SMS/text messages from Guidance Grove regarding updates, reminders, and promotional content.

  • Frequency: Message frequency may vary.

  • Cost: Message and data rates may apply depending on your mobile plan.

  • Opt-Out: You can opt out at any time by replying STOP to any message. After you opt out, you will no longer receive SMS/text messages from us.

  • Help: For support, reply HELP or contact us at contact_us@guidancegrovenc.com.

  • Consent: Your consent to receive SMS/text messages is not required to purchase our services.

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Trusted service providers who assist in operating our website, CRM, SMS platform, or analytics.

  • Legal authorities, if required by law or to protect our rights.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for communications at any time.

  • File a complaint with a data protection authority.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Guidance Grove
Email: contact_us@guidancegrovenc.com
Phone: (336) 448-4162
Address:435 Mahogany Drive, Thomasville, NC 27360

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